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Establishing the right roles in ERP implementation

Establishing the right roles in ERP implementation

Any business looking to conduct a Microsoft Dynamics implementation needs to know that it can take time to put everything together and transition properly. It requires a significant investment of time and money, so it's not something to be taken lightly. A full-scale ERP strategy will not just have a plan, but a team that will manage the entire transition through that plan. That includes training, change management, software selection, installation, testing and support. With the number of processes that need to be completed, companies such as manufacturer should have a strong team with roles delegated to the right people in each phase.

Assembling the team
There are multiple key figures to consider when developing an ERP implementation strategy. While getting the team right is challenging, it can maximize the results when the software is fully integrated into the business model. As ERP Software 360 suggests, just handing off roles to different people simply because they have time to work on the project can be a dangerous mistake, as lacking certain expertise can doom the whole process outright.

A good starting point for any ERP implementation team is the project leader. The leader is the person that will be overseeing and executing the entirety of the strategy and process. He or she will likely be someone with significant experience with ERP software, possibly someone outside the company itself. Along with this person are the team leads. These people are the subject matter experts of the departments they represent, working out all aspects of integration as it relates to the employees they work with and their duties on the job. IT should also be heavily involved, usually through a system administrator that can handle most of the technical aspects as it relates to the current hardware on hand.

Managing the details
When assembling the team, it's essential to consider how each member's roles shape the whole of the ERP implementation. Ultra Consultants notes a few factors on this front. The most important factor to consider is that of actual management. There are different degrees of management in the project, but the process should be handled by people who are capable of overseeing processes through effective leadership. That includes developing a strong change management plan and education program that will bolster employee confidence in the new system. In addition, collaboration between all the team members and stakeholders, especially IT, should be a focus, so that everyone is on the same page throughout the process and cost overruns are mitigated.

Learn how to define your ERP strategy by downloading the white paper entitled "ERP in Manufacturing: Defining the ERP Strategy" from the DMS website today.

Posted in: ERP Solutions

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