Adopting new software can often be a scary proposition for manufacturing organizations. After all, if a process doesn't seem broken, why fix it? However, organizations can address many of these worries with modern enterprise resource planning systems, such as Dynamics NAV. Here are some common concerns that manufacturing CIOs often have when adopting ERP which can be addressed.
1) Painful upgrades
On-premise ERP software has always been a big worry for organizations as far as upgrades are concerned. Budget and time constraints, as well as immediate returns on investment, have all kept businesses from performing what may be a necessary upgrade in the past. However, new software-as-a-service based ERP can allow upgrades to be quick and easy, according to what Aberdeen's ERP expert and research fellow Cindy Jutras told CIO.com
"For those that feel ERP is too strategic to their business or are reluctant to relinquish the control over upgrades, consider all your ERP SaaS options," Jutras said. "Many more configuration options are available today than ever before, and not all SaaS ERP solution providers treat upgrades and customizations in the same way."
2) Employees don't like the software
An inherent issue for any employee-facing software is what happens if those who work with the program aren't happy with it. Jasmine McTigue of InformationWeek wrote this is an area where businesses must be sure workers do take to a specific program, as poorly planned and executed ERP implementations could end up wasting three times the amount of the software license cost.
People are bound to fight the new system, she said, and those who drag their feet on new software will drive up costs. However, if an ERP program or past system that was in place was disconnected, there was likely more going to be waste. Plus, employees can be convinced to trust a new system if there is a higher-up or executive who takes a leadership role in the adoption and implementation process.
"Pair this person with a project manager, internal or external, who has experience on the ERP platform, good communication skills and a strong grasp of project management methodology," she said. "This person is responsible for noting and managing tasks, negotiating and setting due dates, guiding the project from objective to objective and … identifying teams or individuals who are creating delay."
3) Poor security
Information and data is at the heart of everything a business does, so upgrading software will leave many manufacturing CIOs worried about whether it will be properly handled or not. Software professional Kevin Herrig wrote on TechRepublic that planning can take care of many security worries, as archiving and taking all of the possible risks into account before adoption will help keep the most important information safe. This will also likely speed up the end user experience and make the initial days of the program much easier on employees.
Learn how to define your ERP strategy by downloading the white paper entitled "ERP in Manufacturing: Defining the ERP Strategy" from the DMS website today.