Want to ensure your ERP system is doing its job? Look no further than investigating the workaround.
Workarounds occur when employees find alternative data-tracking platforms and tools outside of your ERP system. These deviations can happen for a number of reasons, including a lack of employee training on the system. Yet they usually occur when a system is lacking functionality.
All in all, workarounds decrease productivity and create gaps that undermine your system’s potential. If your company’s management team is looking to ensure employees feel comfortable with the current system, these are five indicators it may be time for an ERP implementation or upgrade:
1. Use of spreadsheets
Spreadsheets are one of the first and most obvious signs your ERP system is lacking. This can exist in a variety of forms: a spreadsheet listing partial sales and payments that have been made, or your sales department tracking leads in a document.
2. Separate notes
Whether compiled neatly within a notebook or scrawled across scattered Post-its, notes are an indication employees trust themselves to keep records better than your system. When this happens, remind employees of the importance of making sure information is accessible across the company – and an ERP solution is the best way to ensure that accessibility.
3. An abundance of whiteboards
Does your shipping department have a whiteboard that lists orders that need to be shipped immediately? If so, there’s a good chance they’re either not documenting information or are failing to utilize your ERP system to its fullest capability.
4. Emailed budgets
If an evaluation shows department heads within your company are using emails to send around and make updates to the budget, it may be time for a reset. Managers and bookkeepers, too, should certainly have access to internal financial documents through a centralized source – in this case, your company’s ERP software.
5. Copying and pasting
If employees are pulling reports together by cutting and pasting from a variety of documents and resources, this could be another sign your ERP system is coming up short. In most cases, workers should be able to use a template within the ERP solution to compile any information they need to report on or share with the company.
As noted by the ERP Software Blog, these unprotected workarounds put critical company records and customer information at risk. Not only do these methods increase the potential for a security breach, they also greatly enlarge the risk of losing data or committing flagrant errors.
At the same time, there are ways to bridge the gap between internal workarounds and system shortcomings. That can be done in the form of bettering employee communication and training, but more often than not, it can be a matter of simply putting the right system into place. Ultimately, such shortcomings may indicate your company is growing and the original system can no longer keep up with your business’s needs; in those cases, it may be time to consider an upgrade to your current ERP solution.
A viable software solution will keep employees from repeatedly clicking on the Microsoft Excel icon, and turning to the dashboard for your company’s ERP system instead. Microsoft Dynamics NAV Barcode Scanning is designed to solve the workarounds that plague your business and can provide operational advantages to any business – particularly for those company overseers who are looking to decrease workarounds and increase accuracy, consistency and efficiency on their warehouse floor.
Companies interested in learning more about NAV Barcode Scanning and the efficiency ERP systems provide can click to download the “Keeping the Physical World and the Virtual World in Sync” white paper.