Backorder Fulfillment Worksheet

Streamline backorder fulfillment and increase customer satisfaction.

The Backorder Fulfillment Worksheet from Insight Works will show you precisely what orders in Dynamics 365 Business Central have back-ordered items, how much inventory is available to fill backorders and what additional inventory may be required.

Increase customer satisfaction

Being on top of backorders and delivering goods to your customers goes a long way to building customer satisfaction. The Backorder Fulfillment Worksheet removes the headache of managing backorders by showing warehouse workers precisely what can be picked and shipped today.

Improve cash flow and decrease financial losses

Delaying or not filling backorders hurts a company’s finances. Delays mean cash is collected later than it could have been, and refunds and credits have to be issued if orders are never filled. Backorder Fulfillment Worksheet helps maintains healthy financial statements.

Stay competitive

When supply chains are strained and markets are vying for products, companies that can deliver goods to customers sooner than their competitors will benefit. The Backorder Fulfillment Worksheet puts you on top of your backorder management processes to move goods as soon as they are available.

Easily manage all backorders from a single worksheet

The Backorder Fulfillment Worksheet lets Business Central users view and manage all of their backorders in a single view. The worksheet will show what backorders can be fully or partially filled as your inventory levels change.

Prioritize your backorders

The Backorder Fulfillment Worksheet lets users sort orders and prioritizes the orders to fill first. For example, orders can be sorted by the oldest orders first, by the customer, by the carrier, and several other parameters.

Split inventory across multiple orders

Sometimes, you may need more stock to fill all backorders, so you may choose to spread the available goods across multiple backorders. Splitting up inventory across orders is particularly useful when there is a high demand by numerous customers. Goods can be divided, so customers may only get their orders filled partially, but they will receive some stock.

Automatically create Picks and Warehouse Shipments

Once the Backorder Fulfillment Worksheet has been configured to identify the backorders to fill, with the click of a mouse, Pick or Warehouse Shipment documents are automatically created. This further streamlines the order fulfillment process.

Order Fulfillment Worksheet
Backorder Fulfillment Worksheet
Licensing: Included with Order Fulfillment Worksheet Subscription

Please contact your Microsoft Partner for pricing details.

Microsoft Partners click here for more information.
AppSource Rating
Business Central/NAV Compatibility

Dynamics 365 Business Central On-Premise
Dynamics 365 Business Central Cloud

Typical User

Warehouse Managers and those responsible for picking warehouse orders.

Release Date

December 2022: Actively being maintained and supported with updates.

Related Apps

Self-install via AppSource or Extension Marketplace. Microsoft Partner support not typically required.


Well documented on the Insight Works’ Knowledge Base. View the documentation here.


The app is supported via the Insight Works’ Knowledge Base and Forum. For one-on-one support, Insight Works support plans are available or you can contact your Microsoft Partner.

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